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At Telnet, one of our core values is that “We Care”, and in conjunction with Vector, we have started a reward and recognition program for agents on the Vector Call Centre Team. Last week, two o…
“Telnet care about our organisation, the viewers and their values echo ours – they believe that keeping free-to-air digital entertainment accessible for all Kiwis is important and often go above and beyond our expectations to provide creative optimisations for us and in turn our stakeholders.” Bel Wang, Freeview
“When we ran the tender we were looking for a world class service provider who could offer the best customer service to our customers and clients. The result of that tender was the appointment of Telnet.”
“We view our Telnet team as part of the Z family. They perform an incredibly important function in providing our valued customers with the service they expect and deserve, and in delivering the Z promise.” Z Energy.
“Bringing our contact centre back to New Zealand and contracting Telnet to run it for us has saved a lot of time, money, and most importantly, has significantly improved the experience for our customers; which is really what it is all about.” Z Energy.
“The appointment of Telnet enables L’Oreal to reach and understand our consumers with a greater insight into their beauty habits and consumer trends. L’Oreal is delighted to collaborate with Telnet and is excited by the opportunities for our consumers and our business.” L’Oreal