2008 September

  • Outbound Telemarketing – keep it local and keep it focused

    Outbound telemarketing continues be an effective sales channel for businesses despite many years of predictions of doom and gloom. Certainly the industry has been through difficult times. New computer based dialing technologies have resulted in a significant increase in telemarketing companies. Consequently, quality has fallen and consumers have been subjected to unprofessional, poorly targeted promotions. […]

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  • Octopus introduces CCaaS

    Octopus by Telnet Services, an award winning outsource contact centre, is a breakthrough innovation which can help businesses realize the full potential of their contact centre. Octopus enables contact centre staff of a business , working at their location, to utlise Telnet’s contact centre technology and experience – all for an affordable monthly rental.Octopus is […]

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