2013 November

  • Telnet secures Contract with L’Oreal Australia

    Contact centre operator Telnet Services is pleased to announce it has signed a contract to provide contact centre services to beauty giant L’Oreal Australia. L’Oreal is the fourth client Telnet has secured in Australia and will add to an already diverse mix of Australian clients in the media and telecommunications industries including mobile phone operator […]

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  • Home working is happening at Telnet

    Telnet has been moving towards employing staff that can now work at home.  We have been able to do this due to our Contact Suite  technology, our fantastic online training programme and the talented technology partners that we work with. This has huge benefits for both our staff and our clients.  The agents who want […]

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  • Our frontline is the No 1 priority

    Our Frontline is your Frontline.  To deliver a consistently high value service, we put a lot of effort into making it as simple as possible for the Frontline to get it right, every time. We start by making sure we get the right people.  To do this we formed a specialist contact centre recruitment company, […]

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  • Telnet lures L’Oreal service to NZ

    Fifth Quadrant – 5 November 2013 New Zealand telecommunications company Telnet has secured its fourth call centre service contract in Australia with beauty products giant L’Oreal. Read the Article…  

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