2014 February

  • Telnet and Vector Team Up To Reward Outstanding Customer Service

    At Telnet, one of our core values is that “We Care”, and in conjunction with Vector, we have started a reward and recognition program for agents on the Vector Call Centre Team. Last week, two of these agents were rewarded for providing outstanding customer service – Gerald Keenan (Gerry)  and Moana Maka.  A customer who […]

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  • Meet Natasha, our new L’Oreal Team Leader.

    Telnet Services is delighted to announce Natasha Dormer’s promotion to the role of Team Leader for our L’Oreal Australia and New Zealand contract. One of our team of highly experienced hairdressers who’sbeen with us from when we launched in 2013, Natasha has led by example by consistently delivering exceptional customer service to L’Oreal’s customers,helping them […]

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  • Call centre sends staff home – to work

    New Zealand Herald – 4 February 2014 Wellington call centre worker Shalene Meister loves her 10-second daily commute to work at Auckland-based firm Telnet. Before working for Telnet, the mother of one had a 90 minute return trip to work every day. Now she simply needs to walk to the other room. Read the Article….

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