2015 October

  • Telnet announces the addition of new West Auckland contact centre

    Telnet has announced its latest expansion plans with the addition of a new 100+ seat contact centre in Westgate, West Auckland to be opened in December this year. CEO John Chetwynd says the expansion has been about a year in the planning. “There is a lot of business out there. We need more capacity.” Telnet, whose […]

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  • Avalanche call management system used to deal with worst wind storm event in 20 years

    Recent storms in the lower South Island has seen the worst wind damage in the region in 20 years. Unprecedented damage has occurred with gusts of up to 174 kilometres per hour being recorded with the nor-west gales affecting many South Island networks. Over ten thousand customers lost power over a 24 hour period alone. It was most interesting to read about Timaru-based Alpine Energy who […]

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