Focus on your Customers, Innovate CE

Telnet’s Client Services team has just returned from the Customer 3-1 Forum along with 200+ industry professionals. This years’ theme was “competing on experience to win customers’ hearts” with all presentations having a focus on a combination of the Customer Experience (CE), Digital Experience and Customer Analytics. This slide presented by an International Keynote speaker from a large global technology corporation was a particular favourite and […]

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