Media

  • Call centre sends staff home – to work

    New Zealand Herald – 4 February 2014 Wellington call centre worker Shalene Meister loves her 10-second daily commute to work at Auckland-based firm Telnet. Before working for Telnet, the mother of one had a 90 minute return trip to work every day. Now she simply needs to walk to the other room. Read the Article….

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  • Telnet secures Contract with L’Oreal Australia

    Contact centre operator Telnet Services is pleased to announce it has signed a contract to provide contact centre services to beauty giant L’Oreal Australia. L’Oreal is the fourth client Telnet has secured in Australia and will add to an already diverse mix of Australian clients in the media and telecommunications industries including mobile phone operator […]

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  • Telnet lures L’Oreal service to NZ

    Fifth Quadrant – 5 November 2013 New Zealand telecommunications company Telnet has secured its fourth call centre service contract in Australia with beauty products giant L’Oreal. Read the Article…  

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  • Kiwi call centre provider gets L’Oreal contract

    TV3 – 30 October 2013 New Zealand telecommunications company Telnet continues to expand, having secured its fourth call centre service contract in Australia. The deal is with beauty products giant L’Oreal. Watch the Video…  

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  • G’day caller: Aussie firms offshore jobs to ‘little brother’ NZ

    Reuters – 17 September 2013 When Australian customers of Quickflix ring the online video rental and streaming service’s support centre, the voice at the other end of the line sounds reassuringly familiar. Read the Article…  

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  • Home workers on call to help out

    New Zealand Herald – August 28 2013 NZ’s contact centre industry plugs skills gap by employing stay-at-home mums. Read the Article…  

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  • New Zealand calling

    ABC News Australia – 13 June 2013 If your business or part of it could be transported somewhere where it could get the same output for at least 30 per cent lower cost, would you think seriously about moving? It is quietly happening with New Zealand as thousands of jobs are off shored and shipped […]

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  • Kiwi workers can do anything

    Dominion Post – Business Day – 4 March 2013 Contrary to conventional wisdom all call centres are not on the sub-continent. In fact, down Auckland’s Queen Street you can find about 200 Kiwis taking calls and making calls for New Zealand company Telnet’s clients. Read the Article…  

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