Have your Contact Centre in the Cloud
The operational side of running a contact centre is complex and expensive. By using ContactSuite your organisation can remove these operational burdens and focus on call quality and agent performance.
ContactSuite is a cloud based system that makes it easy for your organisation to utilise cutting edge contact centre technology without needing to use or buy any of your own technology infrastructure.
Coupled with our Octopus hosted contact centre solution you don’t even need your own phones. We have just about every contact centre feature covered; knowledge base, outbound campaign management, complete inbound and outbound call routing, call recording and interaction and case management. Just call us to get connected.